Do you have your items in stock?
Items are normally dispatched within 2 - 5 days, depending on a demand for item at any particular time.
When should I expect the items to be shipped out after my order have been placed?
Only items that are in stock are displayed for you to be able to add to cart. Should an item be out of stock, it will reflect that when you try to add the item into your cart. We update our stock inventory accordingly.
The approximate delivery times vary country to country. The The estimated delivery time, once the items has been shipped is from 12 days and could be up to 40 days.
If you find yourself missing your item after allowing at least six week, please do not hesitate and contact us (firstname.lastname@example.org) and we will resolve it immediately.
I have not yet received my order, what should I do?
There is a possibility that your item has been delayed in a transit. Please make sure you have waited the maximum number of working days. If it has not passed yet, we kindly ask for your patience. However if it has been longer than the expected maximum time, please contact the support team by sending an email to email@example.com and we will do our best to solve the problem for you.
Which countries do you ship to?
Below is the list of the countries that we deliver to:🇦🇺 Australia
🇳🇿 New Zealand
🇬🇧 United Kingdom
🇺🇸 United States of America
What payment methods do you offer?
You can pay by credit card or debit card as well as PayPal. We accept all major cards like VISA, MasterCard, American Express and Discover
I have not received an email confirmation. Should I worry?
Please make sure to check the junk mail section. In case it is missing, please email our customer support at firstname.lastname@example.org and we will get back to you shortly.
If you have following on Instagram, Facebook or writing a relevant blog, please be sure to send us an email at email@example.com